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Where can I use my beCard?
Once you receive your prepaid card, you can make purchases anywhere Mastercard
is accepted. You can also use it to access cash at millions of ATMs.
Find ATMs near you.
When using your card at an ATM select "Checking" as the account type.
How do I activate my card?
To activate your beCard call 866-872-9487 and follow the prompts.
How do I use my card?
You can use your card to make 3 types of transactions:
1) Signature-based transactions- signature required
2) PIN-based transactions; - 4 digit PIN required
3) Online Purchases- verification code (found on back of your card) required
What is the Personal Identification Number (PIN)?
A PIN is a 4-digit; secure code; which is used to get cash.
Use your, secure 4-digit PIN code for ATM withdrawals.
Use your secure 4-digit PIN code to receive cash back after making purchases from retail checkouts.
NOTE: Keep your PIN safe! We recommend you do not share your PIN with anyone and do not keep your PIN in your wallet or written on your Card.
What happens if I forgot my PIN?
If you forget your PIN, call 855-565-9254.
Does it cost anything to use my card?
There are costs associated with using your beCard; however, beCard makes every effort to keep card usage fees reasonable as well as competitive. For details of fees associated with using your BeCard, check out the
Is there a limit on how much money I can withdraw?
The limit on the amount of cash you can withdraw from an ATM is $1,000 daily. There are fees associated with ATM withdrawals and can vary by ATM machines.
Find ATMs near you.
How do I use my beCard at an ATM?
When prompted, select "Checking" as the account type and be prepared to enter your PIN.
Find ATMs near you.
Are there any limits to the amount of money I can spend?
The limit on the amount of money you can spend per day is $2,000.
What do I do if my card is declined?
First, check your balance to ensure that you have enough money in your prepaid account to cover both your purchase and any fees that may apply. If you have enough money in your prepaid account and your purchases is still declined, call 855-565-9254 for further assistance.
Can I use my Prepaid Card to "pay at the pump"?
Yes, but if you pay at the pump an amount of up to $100.00 may be held even though your purchase was not that much. This hold can remain to up to 3 days. It is advised, if using your beCard for gas purchases, to pre-pay at the cashier.
What if I want to make a purchase which costs more than my Card balance?
Because it's a prepaid Card, you only spend the money you put on your Card; each time you make a purchase, that amount is deducted from your Card Account balance.
- If you try to purchase an item of greater value than your available Card balance, your Card may be declined.
NOTE: Some merchants offer 'split tender' transactions; meaning you will need to provide the merchant with a second payment method i.e., cash, check, or a credit Card, to cover the difference.
NOTE: When making your purchase, first tell the cashier how much money to deduct from your Univision Mastercard
Prepaid Card and how much you will use from the second payment method. Please be advised that not all merchants offer "split tender" transactions.
How do I check my Card Account balance and transactions
There are 3 methods: Free Text Alerts, Online or by Phone.
1) The fastest and simplest way to know your balance and account activity is to sign up for Text Alerts program. Texts are received after every transaction and provide available balance.
2) You can login to your account at any time at
to check your balance and account activity.
3) Call 855-565-9254 and follow the prompts.
What if my card is lost or stolen?
If your card has been lost or stolen, call 855-565-9254 as soon as possible. Select the lost/stolen option and you will be connected to a representative who will assist you.
How long does it take to replace a card?
Replacement cards will be delivered 7-10 business days after your request. The cost to replace your beCard is $6.00.